TERMS AND CONDITIONS
Last updated: 2022-09-01
1. Introduction
Welcome to Trident Freight Solutions LLC (“Company”, “we”, “our”, “us”)!
These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at tridentfreightsolutions.com (together or individually “Service”) operated by Trident Freight Solutions LLC.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them.
If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at dispatch@tridentfreightsolutions.com so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.
2. Communications
By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at dispatch@tridentfreightsolutions.com.
3. Contests, Sweepstakes and Promotions
Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.
4. Content
Content found on or through this Service are the property of Trident Freight Solutions LLC or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
5. Prohibited Uses
You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:
0.1. In any way that violates any applicable national or international law or regulation.
0.2. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
0.3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
0.4. To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
0.5. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
0.6. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.
Additionally, you agree not to:
0.1. Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.
0.2. Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
0.3. Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
0.4. Use any device, software, or routine that interferes with the proper working of Service.
0.5. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
0.6. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
0.7. Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
0.8. Take any action that may damage or falsify Company rating.
0.9. Otherwise attempt to interfere with the proper working of Service.
6. Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
7. No Use By Minors
Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using Service, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.
8. Intellectual Property
Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Trident Freight Solutions LLC and its licensors. Service is protected by copyright, trademark, and other laws of and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of Trident Freight Solutions LLC.
9. Copyright Policy
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to dispatch@tridentfreightsolutions.com, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”
You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.
10. DMCA Notice and Procedure for Copyright Infringement Claims
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
0.1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
0.2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
0.3. identification of the URL or other specific location on Service where the material that you claim is infringing is located;
0.4. your address, telephone number, and email address;
0.5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
0.6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
You can contact our Copyright Agent via email at dispatch@tridentfreightsolutions.com.
11. Error Reporting and Feedback
You may provide us either directly at dispatch@tridentfreightsolutions.com or via third party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.
12. Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or controlled by Trident Freight Solutions LLC.
Trident Freight Solutions LLC has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
For example, the outlined Terms of Use have been created using PolicyMaker.io, a free web application for generating high-quality legal documents. PolicyMaker’s Terms and Conditions generator is an easy-to-use free tool for creating an excellent standard Terms of Service template for a website, blog, e-commerce store or app.
YOU ACKNOWLEDGE AND AGREE THAT COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.
WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD PARTY WEB SITES OR SERVICES THAT YOU VISIT.
13. Disclaimer Of Warranty
THESE SERVICES ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.
NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
14. Limitation Of Liability
EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
15. Termination
We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.
If you wish to terminate your account, you may simply discontinue using Service.
All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
16. Governing Law
These Terms shall be governed and construed in accordance with the laws of United States, which governing law applies to agreement without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.
17. Changes To Service
We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.
18. Amendments To Terms
We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.
Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.
19. Waiver And Severability
No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.
If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.
20. Acknowledgement
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
21. Contact Us
Please send your feedback, comments, requests for technical support by email: dispatch@tridentfreightsolutions.com.
These Terms of Service were created for tridentfreightsolutions.com by PolicyMaker.io on 2022-09-01.
Privacy Policy
1.0 INTRODUCTION
This privacy policy applies to Trident Freight Solutions LLC, its affiliates and related bodies corporate (us, we, our). We take the protection of your personal information very seriously and are committed to compliance with applicable privacy and data protection laws, including the Privacy Act 1988 (Cth) and the EU and UK General Data Protection Regulation (together, the GDPR).
This privacy policy gives you information on how we collect, store, use, process and disclose personal information. Personal information and/or personal data (the terms commonly used in applicable privacy laws) is information or an opinion about an identified or reasonably identifiable individual, whether the information or opinion is true or not and whether the information is recorded in a material form or not.
If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the contact information in section 15 of this privacy policy.
2.0 WHY WE COLLECT YOUR PERSONAL INFORMATION
The personal information that we collect about depends on our relationship with you, the circumstances of collection and the products or services that you apply for, purchase, and/or enquire about. We may use personal information you have supplied for purposes including to:
• identify you as the user of our products and services and to provide better client service to you, your business partners and your employees;
• perform authorized financial transactions with you and your associated service providers;
• operate our business, including as it applies to you;
• where you have consented, to keep you informed about Simple products and services and those of relevant business partners;
• participate in the process of any third party acquisition or potential acquisition of an interest in us and/or our assets;
• to fulfil our legal and regulatory obligations; and
• to improve and optimize our platforms (including our websites), products and services.
3.0 LAWFUL BASIS OF PROCESSING INFORMATION
We only collect and use personal information about you when the law allows us to. To the extent you are located in the United Kingdom (UK) or European Economic Area (EEA) we most commonly use personal information where:
• the data subject (you) has given consent to the processing activity taking place;
• If the processing is necessary for the performance of a contract;
• if the processing is necessary for compliance with a legal obligation to which the controller is subject; and
• if the processing in necessary for our legitimate interests or those of any third party.
If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make it clear to you what those legitimate interests are at the relevant time.
4.0 WHAT INFORMATION WE COLLECT AND HOW
Consistent with the provision of our products and services, the types of personal information we may collect and hold includes the following.
(a) Identity and contact details – including individuals’ first and last name, email address, phone number, company name and other identifying and contact information.
(b) Payment information – including any personal information associated with any payment information provided.
(c) Other information – text of written and oral communications gathered in the course of our interaction with you, including other information from your interactions with us online, such as any feedback you provide us, when you communicate with our customer support, cookie information, IP address, URL’s, search histories and other associated information.
We may collect personal information directly from you in the course of providing our products and services, from our website, mobile applications and other online platforms (to the extent applicable), and/or directly from you, including using cookies (data files placed on your device or computer), log files and security tokens.
In some cases, we may collect information about you indirectly, such as from third party providers of our products and services, providers of data analytics services and providers of third party websites, apps and social media platforms. We may also collect personal information about you indirectly when a third party whom you have a relationship with uses our products and services, such as when a company who you have purchased products and/or services from, provides us your personal information so we can provide our products and and/or services to them. Where we receive personal information about you from such third parties, we require that they have collected and disclosed that information with your knowledge or consent (to the extent required by applicable laws).
5.0 HOW LONG WE KEEP INFORMATION FOR
We pride ourselves on ensuring that your personal information is only retained for the period that we need it for, in accordance with laws, regulations, professional obligations that we are subject to and our business needs.
6.0 SECURITY OF PERSONAL INFORMATION
We take the responsibility for protecting your privacy very seriously and we will ensure your data is secured in accordance with our obligations under applicable privacy laws. We have in place technical and organizational measures to ensure personal information is secured and to protect it from unauthorized access, use and disclosure. For example, we have in place a robust access control policy which limits access to your personal information to those employees, contractors and other third parties who only have a business need to know your personal information. We also have policies and procedures to handle any potential data security breaches and data subjects, third parties and any applicable regulators will be notified where we are legally required to do so.
7.0 YOUR INDIVIDUAL RIGHTS
We will take all reasonable steps to ensure any personal information we collect, use or disclose is up to date and accurate. If you believe personal information that we hold about you is not up to date or accurate, you may ask us to correct it.
You may ask us to provide you with details of the personal information we hold about you, and copies of that information. We will respond to your request and attempt to provide you with the data within 30 days of receipt of your request.
If we provide you with copies of the information you have requested, to the extent permitted by law, we may charge you a reasonable fee to cover the administrative costs of providing you with that information.
Please direct all request for access and correction using the contact details set out in section 15.
If you are located in the UK or EEA, you also have additional rights, including the following:
•Right to withdraw consent
•Right to object
•Right to be informed
•Right to erasure
•Right to restrict processing
•Right to data portability
A summary of these rights is set out below.
•The right to withdraw consent
You have the right to withdraw your consent to us processing your personal information at any time.
•The right to object
In certain circumstances, you can ask us to stop or prevent us from processing your personal information, including for marketing purposes.
•The right to be informed
You have the right to be informed about the collection and use of your personal information.
•The right to erasure
In certain circumstances, you may request that we erase your personal information.
•The right to restrict processing
In certain circumstances, you may ask us to restrict the processing of your personal information.
•The right to data portability
In certain circumstances, you can request that your personal information is transferred to another controller or processor machine-readable format.
8.0 FAILURE TO PROVIDE PERSONAL INFORMATION
Where we need to collect personal information by law or in order to process your instructions or perform a contract we have with you and you fail to provide personal information when requested, we may not be able to carry out your instructions, perform the contract we have or are trying to enter into with you or provide you the products and services you are requesting. In this case, we may not be able to provide you the products and services you have requested, but we will notify you if this is the case at the time.
9.0 COOKIES
Our website uses cookies. Please see our cookies policy for full details of the cookies used.
10.0 TRANSFERS TO THIRD PARTIES
We may disclose your personal information to some third parties to help us deliver our services/products. These third parties may include the following:
• Business partners, suppliers, contractors for the performance of any contract we enter into with them or you;
• Our affiliates and related bodies corporate;
• Third parties that support us to provide products and services e.g., IT support, cloud-based software services, providers of telecommunications equipment);
• Third party technology and marketing services providers, including Microsoft Azure, Microsoft Dynamics and PING Federate;
• Payment service providers;
• Recruitment service providers;
• Professional advisors e.g., lawyers and auditors; and
• Web analytics and search engine provider to ensure the continued improvement and optimization of our website.
11.0 OVERSEAS DISCLOSURE
Relevant to the GDPR, in order to provide our products and services to you, we may disclose the information which we process to countries outside the UK and EEA. Regardless of the location of our processing, we will impose adequate data protection safeguards and implement appropriate measures to ensure that your personal information is protected in accordance with applicable data protection laws.
In relation to our Australian operations, we may, in the course of providing products and services, disclose personal information to overseas entities including to our related bodies corporate and third party service providers. Those overseas entities may be located in the UK and/or the EEA.
12.0 RIGHT TO COMPLAIN
We take any complaints about our collection and use of personal information very seriously.
To make a complaint, please contact us via email on dispatch@tridentfreightsolutions.com.
If you think that a breach of the Privacy Act 1988 (Cth) or GDPR has occurred or you do not consider our response satisfactory, please raise this with us in the first instance.
By Post: 2915 NW 60th Ave, Apt. 508, Sunrise, FL, 33313
By Website: tridentfreightsolutions.com
By Email: dispatch@tridentfreightsolutions.com
By Phone: +1 305-300-2808
13.0 THIRD PARTY LINKS
Our websites may contain links to other websites from time to time. Please note that we do not control, and are not responsible for, the content or practices of these other websites. Our provision of any third-party links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This policy does not apply to any third-party websites, which are subject to any privacy and other policies they may have.
14.0 ADDITIONAL INFORMATION
Your trust is important to us. That is why we are always available to talk with you at any time and answer any questions concerning how your personal information is processed. If you have any questions that could not be answered by this privacy policy or if you wish to receive more in-depth information about any topic within it, please contact our DPO and Compliance Team via email on dispatch@tridentfreightsolutions.com.
15.0 POLICY REVIEW AND AMENDMENTS
We keep this privacy policy under regular review. This privacy policy was last updated on 01 September 2022.
We reserve the right to update this privacy policy at any time, and we will provide you with a new privacy policy or notify you using a method determined by us when we make any substantial and/or material updates.
Copyright © 2022 Trident Freight Solutions - All Rights Reserved.
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